Gateway - Knowledge Base

Protocol conversion gateway overview covering the role of gateways in building automation, key functions, and Chipkin products.

Categories:

What a Gateway Is

A gateway is a hardware or software device that translates data between two different communication protocols. In building automation, gateways bridge field devices (meters, PLCs, controllers) to supervisory systems that use a different protocol.

QuickServer and FieldServer are Chipkin’s gateway product lines.

Key Functions

FunctionDescription
Protocol translationConverts data between source and destination protocols
Point mappingMaps source addresses to destination addresses with data type and scaling conversion
Data bufferingStores polled values for on-demand access by the destination system
Multi-protocol supportSingle gateway bridges 2+ protocols simultaneously

Gateway Lifecycle

  1. Scope — determine source/destination protocols and point map
  2. Configure — upload configuration file and set network parameters
  3. Commission — validate live data and test read/write operations
  4. Maintain — monitor diagnostics, upgrade firmware as needed

See FieldServer / QuickServer Support Overview for common support workflows.

Chipkin Gateway Products

ProductDescription
QuickServerCurrent-generation platform — recommended for new projects
FieldServerLegacy and specialty platform — supports older/niche protocols

Need more help?

If this page does not resolve the issue, contact Chipkin support with the product model, protocol details, and any diagnostics you have already captured.

Open Chipkin Support